COVID-19 Information

A message to all our guests

These are challenging times and now, more than ever, the comfort, health and safety of our guests and employees is our primary concern. Highclere Hotel and Spa’s extremely high standards of health and hygiene are all firmly in place at our hotel.  We continue to monitor advice, from health experts and government authorities, adapt our best practices accordingly.

When your desire for adventure and new experiences returns, Highclere will be here to welcome you with enthusiasm,  When you arrive and next check-in with us, you will notice certain changes in our procedures to ensure your safety and comfort.

We have designed a guest care program “YourPureStay” to ensure that you remain well taken care of and still receive the service excellence that you have come to expect from Highclere. While the world adapts to this new situation, our employees continue to delight our guests with service that truly comes from the heart.

Should you wish to discuss these or any specific concerns you have prior to your arrival, we will be happy to do so directly with you.

In the meantime, I would like to thank you for being a fan and we look forward to welcoming you again soon.